Sara, a medical receptionist with Chronic Dry Eye Syndrome tells her story.
“My name is Sara and I am a medical receptionist. I had just started a new job a medical receptionist and I am on the phone and computer a lot answering emergency phone calls and reading. I have chronic dry eye and I had been on an urgent triage phone call one day and my eyes were itching and painful so much that I had to rub my eyes and I had completely forgotten an important detail that I had to ask them to repeat the question. It was so frustrating.”
“I need to be able to concentrate on my job and be 100% focused in those crucial moments when lives are on the line. I don’t need to be distracted by uncomfortable, painful eyes. I went to the pharmacy that evening after work and picked up some over the counter eye drops, artificial tears to use every few hours. But this was only a temporary solution.”
“My right eye constantly tears up and I have to wipe it a lot, I think it has to do a lot with the amount of phone and screen time, the amount of reading emails and reports and just living my normal working day. I had let my dry eye symptoms go for so long and I was ignoring the discomfort and pain that it just got to the point where it was interfering with my work. I finally realized that my symptoms were real and not just coming out of nowhere I had to find a permanent. I had to face the fact that I have Chronic Dry Eye and awareness is the first most important step to managing it. I went to my eye doctor. The optometrist ran some tests to determine the cause of my symptoms and told me that there are more advanced ways of treating dry eyes. He said I cannot just go to the local drug store and pick up eye drops and think that it will solve the problem of chronic dry eye.
“He informed me of some really amazing technologies and helped to understand why I have the symptoms that I do. He recommended the lipiflow procedure, which was 15 minutes and really helped. I love my job and now I am more confident in handling those crucial moments without worrying about being distracted by my dry eye symptoms interfering with my work.”